FAQ

HOW SAFE IS MY PERSONAL INFORMATION?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.


WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?
We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.

HOW TO PAY?
We only support paypal for payment temporarily, and we will improve more payment methods in the future.


HOW DOES SHIPPING WORK?
Your order is shipped from USA,China,India .

Because we ship directly from our partners in these countries, your item may take 10-12 business days to arrive. Please do not panic if it does not show up, it's on its way .


WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us right away and we'll help guide you through the process to send the item back.


CAN I CANCEL MY ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.


HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
Please send us an email at the following email address, and we will get in touch with you within 48 hours.
email: sure160@126.com.